Refund policy

14-day money-back guarantee

You can ask for a full refund for any reason within 14 days of the date you bought the kit.

To ask for a refund:

1. Email paddy@paddywattstraining.com with the subject line "Starter Kit refund".
2. Include the email address you used to buy, so I can find your order.

That's it. No forms and no awkward questions.

How you'll get your money back

I'll process your refund within 5 working days of your email. It goes back to the card or account you paid with. Your bank may then take another 5 to 10 working days to show it.

If you paid with Klarna, Clearpay or Revolut Pay, the refund goes back through them, and they'll update your account or remaining payments.

The refund is for the full amount you paid.

After 14 days

Refund requests made more than 14 days after purchase aren't covered by the guarantee. The exception is where the law says otherwise, for example if the kit doesn't work or isn't as described. If you have a problem with the kit at any time, email me and I'll put it right.

Your Personal Plan Call

The Personal Plan Call is included with the kit at no extra cost. It's not sold separately, so it has no separate refund. If you're refunded, any call you've booked but not yet had is cancelled.

Before contacting your bank

If something's gone wrong with a payment, please email me first. It's almost always quicker to sort out directly than through a chargeback.

Your legal rights

This policy is on top of your rights under UK consumer law, not instead of them. Nothing here affects your statutory rights.

Contact

Paddy Watts Training
paddy@paddywattstraining.com